6891 Orchard Lake Rd, West Bloomfield, MI | Directions 4832242.536912 -83.360468
Mon-Wed 10am-6pm ; Thu 10am-7pm ; Fri 10am-6pm ; Sat 10am-5pm ; Sun Closed
I went to Steven Franklin Optics after having a bad experience at another eyeglass store. After discussing my previous problems, Steve and his son Danny took their time to explain to me in great detail why I was having these problems and gave me many options to resolve it. They proceded to help me pick out a great pair of new glasses and put my prescription in them for me too. After receiving a phone call after only a couple of days I went to pick up my new order. They fit them for me and they worked great. I would highly recommend Steven Franklin Optics to any of my friends and family, great friendly family owned store.
Great glasses – I have been wearing glasses since I was 7. My vision is worse every year. I get more uncomfortable as I get older.
I would not go anyplace else for even a simple pair of glasses. The prescription is checked to perfection. I feel better when I know the color and shape make me look good. The opticians are always honest and professional.
Disappointing experience – I had 2 pairs of glasses made. They were both to have identical properties of my current glasses: transitions progressive lenses. I was given a price in writing: $1242. I picked up the glasses before a weekend trip and found that they did not have the transitions lenses. (which darken in sunlight). I returned to the store and was told for another $280 they would put in the lenses I had contracted for in the first place. After an argument, the owner agreed to put in the correct lenses for a mere $140.
The customer is never right! – Wants me to pay to replace lenses that were the wrong prescription. Did not use the prescription I brought in with me.
Editorial Review – Store offers eye exams and sells a variety of designer made glasses and sunglasses.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Steven Franklin Optics on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.